We all know how moving makes us feel; most of us find it extremely stressful, time-consuming and expensive. Moving companies are supposed to make the process smoother, easier and less stressful, but when we make the wrong choices things can go South very fast. It can be quite a nightmare when it’s done wrong; especially if we make bad decisions in hopes of saving money, cutting corners to save time or get the wrong advice trust. Here are five things to consider when choosing a moving company for your next relocation.
Quite often we hear that we should seek recommendations from trusted friends or family members when looking for a moving company. Unfortunately, this decision may be just as bad as closing your eyes and picking a number out of the local phone book. This is because we tend to trust rather than verify when it comes to these kinds of recommendations. If you do follow through on a recommendation do all the due diligence in terms of research anyway.
Get written estimates on all costs
Let’s say you’ve contacted four moving companies in the area and each one has promised to send you a ballpark figure by phone or email. Be sure that all final bids come with a full estimate in writing with all the parameters filled in based on your conversation. In order to make an accurate quote, a moving company must have all the appropriate details of your move.
Work with a licensed relocation company
There’s nothing wrong with having your cousin and brother-in-law bring their truck around to help you move across the street or down the road. Of course, you are responsible for the health and well-being of your family and friends who help you through the move. When it comes to hiring a moving company, be sure that they are licensed and bonded as well as fully insured.
Interstate moving companies should have the proper credentials
Long-distance moving projects should bury even greater scrutiny when it comes to choosing the right company for the job. Interstate moving companies should be licensed by the Federal Motor Carrier Safety Administration. You can access their license information online. Ask the salesperson for complete documentation of the company’s credentials.
Check with the Better Business Bureau to view a company’s service history
No matter how reassuring the sales person may be when it comes to offering a quote, take the time to look up the customer service history of the company. Go online and search for customer complaints. Look for citations as well as customer ratings. Does the company have a spotty record when it comes to handling customer complaints?
Take the time to understand your consumer rights when it comes to relocation. Moving is stressful enough without complicating the matter by choosing the wrong moving company for the job. Luckily, it’s not too difficult to evaluate companies and make the right decisions based on your individual needs once you know what to look for.
SOURCE: United Van Lines